Terms and Conditions

Last Updated:  6/6/2026 

Welcome to AUFL.SHOP (“Website”), an eCommerce platform owned and operated by Ajanta Universal Fabrics Limited, a Public Limited Company incorporated under the Companies Act, India, having its registered office at Tasawade MIDC, Karad, Satara, Maharashtra – 415109, India. 

By accessing, browsing, registering, or purchasing products through this Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any provision of these Terms, please discontinue use of the Website immediately. 

 

1. INTRODUCTION

These Terms govern your access to and use of AUFL.SHOP, including all purchases, transactions, services, content, and communications made available through the Website. 

The Website offers various textile and canvas products, including but not limited to: 

• Artist Canvas Rolls 

• Stretched Canvases 

• MDF Canvas Panels 

• Shape Canvas Panels 

• Canvas Bags 

• Crossbody Bags 

• Greige Canvas 

• Dyed Canvas 

• Finished Canvas 

• Other textile and canvas-based products 

These Terms are intended to comply with applicable Indian laws, including: 

• Information Technology Act, 2000 

• Consumer Protection Act, 2019 

• Consumer Protection (E-Commerce) Rules, 2020 

• Goods and Services Tax (GST) Laws 

• Applicable Contract and Commercial Laws of India 

 

2. ACCEPTANCE OF TERMS

By using the Website, you acknowledge that: 

• You have read and understood these Terms. 

• You agree to comply with all applicable laws and regulations. 

• You consent to electronic communications from the Company. 

• You agree that these Terms constitute a legally binding agreement between you and Ajanta Universal Fabrics Limited. 

 

3. ELIGIBILITY TO USE THE WEBSITE

You may use the Website only if: 

• You are at least 18 years of age. 

• You possess legal capacity to enter into binding contracts. 

• You provide accurate and complete information. 

• Your use of the Website does not violate any applicable law. 

Businesses, institutions, wholesalers, distributors, and retailers purchasing products through the Website represent that they possess authority to bind their organization to these Terms. 

 

4. USER ACCOUNT REGISTRATION AND RESPONSIBILITIES

To access certain features, users may be required to create an account. 

You agree to: 

• Provide accurate registration information. 

• Maintain confidentiality of login credentials. 

• Update account information when necessary. 

• Accept responsibility for activities conducted under your account. 

The Company reserves the right to: 

• Suspend or terminate accounts. 

• Reject registrations. 

• Investigate suspicious activities. 

• Request identity verification. 

Users must immediately notify the Company of unauthorized access or suspected security breaches. 

 

5. PRODUCT INFORMATION AND AVAILABILITY

The Company makes reasonable efforts to provide accurate descriptions of products. 

However: 

• Product specifications may change without notice. 

• Product availability is subject to stock levels. 

• Dimensions may vary slightly due to manufacturing tolerances. 

• Product packaging may differ from displayed images. 

• Certain handmade or textile products may contain natural variations. 

The Company reserves the right to: 

• Modify product specifications. 

• Discontinue products. 

• Limit quantities purchased. 

• Restrict sales in specific regions. 

No guarantee is made that products displayed on the Website will always be available. 

 

6. PRICING AND TAXES

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified. 

The Company reserves the right to: 

• Modify prices without prior notice. 

• Correct pricing errors. 

• Cancel orders arising from incorrect pricing. 

Applicable GST and statutory taxes shall be charged according to prevailing laws. 

GST Details: 

• Legal Name: Ajanta Universal Fabrics Limited 

• GSTIN: 27AACCA0321R1ZP 

Customers are responsible for ensuring the correctness of billing details provided for invoicing purposes. 

 

7. ORDER PLACEMENT AND ACCEPTANCE

Placing an order constitutes an offer to purchase products. 

The Company reserves the right to: 

• Accept or reject orders. 

• Request additional verification. 

• Cancel suspicious or fraudulent transactions. 

• Restrict bulk purchases. 

An order shall be deemed accepted only when: 

• Payment is successfully received (where applicable), and 

• Order confirmation is issued by the Company. 

Order confirmations do not guarantee shipment where inventory or compliance issues arise. 

 

8. PAYMENT TERMS

The Website may support various payment methods, including: 

• Credit Cards 

• Debit Cards 

• UPI 

• Net Banking 

• Wallets 

• Other authorized payment gateways 

The Company does not store complete card information. 

Users authorize the Company to charge the selected payment method for all applicable amounts. 

The Company reserves the right to refuse transactions suspected of: 

• Fraud 

• Money laundering 

• Unauthorized use 

• Chargeback abuse 

Any payment disputes must be reported promptly. 

 

9. SHIPPING AND DELIVERY POLICY

Shipping timelines are estimates only. 

Delivery may be affected by: 

• Weather conditions 

• Transportation disruptions 

• Government restrictions 

• Courier delays 

• Force majeure events 

The Company shall not be liable for delays caused by third-party logistics providers. 

Customers must: 

• Provide accurate delivery information. 

• Ensure availability for delivery acceptance. 

Risk of loss may pass to the customer upon delivery or handover to the carrier, subject to applicable law. 

 

10. CANCELLATION POLICY

Orders may be cancelled before dispatch, subject to approval. 

The Company reserves the right to cancel orders due to: 

• Inventory shortages 

• Pricing errors 

• Suspected fraud 

• Regulatory restrictions 

• Incomplete customer information 

Approved refunds shall be processed according to the applicable refund policy. 

Customized, made-to-order, wholesale, or specially manufactured products may not be eligible for cancellation. 

 

11. RETURN, REPLACEMENT AND REFUND POLICY

Returns and replacements may be accepted only under the following circumstances: 

• Damaged products received. 

• Manufacturing defects. 

• Incorrect product supplied. 

Customers must: 

• Notify the Company within the specified return window. 

• Provide photographs and supporting evidence. 

• Return products in unused condition. 

The following may not be eligible for return: 

• Customized products. 

• Cut-to-size materials. 

• Bulk industrial orders. 

• Products damaged due to misuse. 

Refunds, where approved, shall be processed through the original payment method within a reasonable period. 

The Company reserves the right to inspect returned products before approving refunds or replacements. 

 

12. INTELLECTUAL PROPERTY RIGHTS

All content available on the Website, including: 

• Logos 

• Trademarks 

• Product images 

• Product descriptions 

• Graphics 

• Text 

• Software 

• Designs 

are owned by or licensed to Ajanta Universal Fabrics Limited. 

Users shall not: 

• Copy 

• Reproduce 

• Modify 

• Publish 

• Distribute 

• Reverse engineer 

any Website content without prior written consent. 

Unauthorized use may result in legal action. 

 

13. PRODUCT IMAGES AND COLOR DISCLAIMER

Actual products may vary from displayed images due to: 

• Screen resolution differences 

• Lighting conditions 

• Photography techniques 

• Textile dye variations 

• Manufacturing processes 

Color, texture, weave pattern, and appearance may differ slightly from Website images. 

Such variations shall not be considered defects. 

 

14. USER CONDUCT AND PROHIBITED ACTIVITIES

Users shall not: 

• Violate applicable laws. 

• Upload malicious software. 

• Attempt unauthorized access. 

• Interfere with Website operations. 

• Impersonate another individual. 

• Submit false information. 

• Engage in fraudulent transactions. 

• Infringe intellectual property rights. 

• Use automated scraping tools without authorization. 

The Company may suspend access for violations. 

 

15. CUSTOMER REVIEWS AND USER GENERATED CONTENT

Users may submit reviews, comments, ratings, or feedback. 

By submitting content, users grant the Company a worldwide, royalty-free, perpetual license to: 

• Use 

• Display 

• Publish 

• Reproduce 

• Modify 

such content for business purposes. 

Users represent that: 

• Content is lawful. 

• Content is accurate. 

• Content does not infringe third-party rights. 

The Company may remove content at its sole discretion. 

 

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Ajanta Universal Fabrics Limited shall not be liable for: 

• Indirect damages 

• Consequential damages 

• Special damages 

• Loss of profits 

• Loss of business opportunities 

• Data loss 

• Delayed deliveries 

• Website downtime 

The Company’s aggregate liability shall not exceed the amount paid by the customer for the relevant order. 

Nothing in these Terms excludes liability where such exclusion is prohibited by law. 

 

17. INDEMNIFICATION

Users agree to indemnify and hold harmless Ajanta Universal Fabrics Limited, its directors, officers, employees, agents, affiliates, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from: 

• Violation of these Terms. 

• Misuse of the Website. 

• Fraudulent activities. 

• Intellectual property infringement. 

• Violation of applicable laws. 

 

18. WARRANTY DISCLAIMER

Except as expressly stated, products and services are provided on an “AS IS” and “AS AVAILABLE” basis. 

The Company disclaims all warranties, including: 

• Merchantability 

• Fitness for a particular purpose 

• Non-infringement 

• Continuous availability 

No representation is made that the Website will be error-free or uninterrupted. 

 

19. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party websites or services. 

The Company: 

• Does not control third-party platforms. 

• Does not endorse third-party content. 

• Is not responsible for third-party practices. 

Users access such websites at their own risk. 

 

20. PRIVACY AND DATA PROTECTION

Collection and processing of personal information shall be governed by the Company’s Privacy Policy. 

By using the Website, users consent to: 

• Collection of information. 

• Processing of data. 

• Use of cookies and similar technologies. 

• Communication regarding orders and services. 

The Company shall take reasonable measures to safeguard customer information. 

 

21. FORCE MAJEURE

The Company shall not be liable for delays or failures caused by events beyond its reasonable control, including: 

• Natural disasters 

• Floods 

• Earthquakes 

• Fire 

• Epidemics 

• Pandemics 

• Government actions 

• Labour disputes 

• Transportation failures 

• Power outages 

• Internet disruptions 

Performance obligations may be suspended during such events. 

 

22. MODIFICATION OF TERMS

The Company reserves the right to update these Terms at any time. 

Updated Terms become effective upon publication on the Website. 

Continued use of the Website constitutes acceptance of revised Terms. 

Users are encouraged to review these Terms periodically. 

 

23. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. 

Any dispute arising from these Terms or Website use shall first be attempted to be resolved through mutual discussions. 

If unresolved, disputes shall be subject to the exclusive jurisdiction of competent courts located in: 

Karad, Satara District, Maharashtra, India 

Users expressly consent to such jurisdiction and venue. 

 

24. CONSUMER GRIEVANCE REDRESSAL

Customers may submit complaints, concerns, or grievances regarding products, orders, payments, or Website services. 

The Company shall make reasonable efforts to address grievances within applicable legal timelines. 

For grievance-related matters, customers may contact: 

Email: contact@aufl.in 

Customers may also avail remedies available under applicable consumer protection laws. 

 

25. CONTACT INFORMATION

Ajanta Universal Fabrics Limited 

Registered Office: 

Tasawade MIDC, Karad, 

Satara, Maharashtra – 415109, India 

Website: https://aufl.shop 

Email: contact@aufl.in 

GSTIN: 27AACCA0321R1ZP 

PAN: AACCA0321R 

Udyam Registration Number: UDYAM-MH-30-0000003 

By accessing or using AUFL.SHOP, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.